Off-Site and On-Site Support
We provide both on-site and off-site support for both SmartCafeteria and LogiTrack Solutions.

We have dedicated support engineers who remotely manage your SmartCafeteria and LogiTrack setups.

Support included are as follows:
  1. Integration with HRMS (Human Resources Management System)
  2. Integration with ACS (Access Control System)
  3. L1 Level support and trouble-shooting
  4. L2 Level support and trouble-shooting
  5. Support on Hardware Terminals
  6. Support on Software and Firmware issues
  7. Issues related to Employee's card mapping
  8. SmartCafeteria transaction level diagnosis (credit, debit, entitlements)